Samsung sued over exploding Galaxy S7 edge

Samsung has revealed what was causing the Galaxy Note 7′s battery to explode which forced it to issue a global recall for its latest flagship smartphone and it has reiterated that this issue is just limited to the Galaxy Note 7. However, the company is now being sued over a Galaxy S7 edge which allegedly exploded and caused third-degree burns. There are no widespread reports of a similar battery cell issue with the Galaxy S7 edge and this incident is said to have occurred on May 30 even before the Galaxy Note 7 had been officially announced.

Construction worker Daniel Ramirez says that his Galaxy S7 edge caught fire in his pocket as he was working at a bookstore in Ohio. A product liability lawsuit has now been filed against Samsung and it calls on the company to address the safety of batteries in the Galaxy S7 edge “in light of the terrible injuries caused by at least one of their phones.” The firm that filed this lawsuit on behalf of Ramirez encourages users whose Samsung smartphone caught fire to get in touch with them.

The lawsuit says that Ramirez had his Galaxy S7 edge in his pant pocket the entire time and soon after he started working, he noticed that the handset was “whistling, screeching, and vibrating” and that smoke was coming out of it. When he reached into his pocket to take out the phone, Ramirez suffered burns to the right hand. The Galaxy S7 edge is then said to have exploded “without warning,” catching fire when it was still inside his pocket, leaving Ramirez with second and third-degree burns. Some graphic pictures showing the burns have been posted on the firm’s website.

It merits mentioning here that all reports of the Galaxy Note 7′s battery exploding had one thing in common: the handset was being charged when the battery overheated and exploded. It can’t be said for sure right now how the Galaxy S7 edge exploded while it was inside a pocket as claimed in the lawsuit. Samsung is yet to comment on the matter.

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[Poll] Did you lose trust in Samsung after the Galaxy Note 7 debacle?

You have all heard about the Galaxy Note 7 recall and the concerns some have raised over Samsung’s handling of the Note 7 debacle. The company has already confirmed that it’s going to voluntarily replace all Galaxy Note 7 handsets and it has also been open about what caused this problem in the first place. Have you as a consumer lost trust in Samsung after this entire debacle and are now convinced that you won’t ever purchase one of its products against? Vote below and let us know what you think about Samsung’s handling of the matter in the comments section.

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Samsung may remotely deactivate Galaxy Note 7′s that aren’t returned

Yesterday, Samsung published a blog post on its Newsroom stressing how important it is that all Galaxy Note 7 owners trade in their device for a replacement, and now it’s being suggested that the South Korean company may remotely deactivate units that aren’t exchanged by Friday, September 30, in order to ensure the safety of its customers.

This news comes following a Redditor’s telephone call with a Samsung representative who informed him that the firm will start shipping out a care package consisting of replacement Galaxy Note 7, the latest Gear VR and a prepaid envelope to return their defective handset on Monday, September 19.

Those who participate in the Galaxy Note 7 exchange program and don’t opt for a full refund will also be entitled to either a complimentary $25 gift card, in-store credit or bill credit from their carrier. It’s worth noting, however, that AT&T, Sprint, T-Mobile, US Cellular and Verizon are the only operators participating in this scheme.

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