الثلاثاء، 27 مارس 2018

Samsung not worried of Dutch Consumers’ Association lawsuit on updates

A summary lawsuit was filed by the Dutch Consumer’s Association against Samsung back in 2016 over device support. It had prayed to the court that Samsung be compelled to provide regular software updates for devices and make its update schedule more transparent.

Samsung had emerged victorious then because the judge had ruled that the legal process adopted for the case wasn’t suitable. An Amsterdam District Court ruled that the Consumers’ Association had failed to show that there was urgent interest in the case and that the claims against Samsung were not suitable for summary proceedings. The court didn’t consider the substantive arguments made by the association as it dismissed the case on a technicality.

Samsung promises to support devices for two years

The Dutch Consumers’ Association refiled the case in late 2016 and it was taken up by the court yesterday for the first hearing. It maintains its demand that Samsung should provide timely updates for a device four years after it’s launched or at least two years from the date it’s purchased by a customer aside from being more transparent about its update schedule.

The association is going after Samsung for the second time over updates even though it had failed to demonstrate in the earlier interlocutory proceedings that there were concrete security breaches in Android that had put Samsung users at risk because the company didn’t send out updates in a timely fashion. All of the association’s claims had previously been rejected by the court.

Samsung doesn’t seem to be worried about this latest legal challenge and appears convinced that it has a strong case against the Consumers’ Association. The company has issued a statement to us reiterating its guarantee to customers that it will support smartphones for at least two years after their market release. It also points out that this doesn’t mean it will stop supporting devices after those two years are up but points to recent updates it has released for older devices like the Galaxy S5 and the Galaxy S6.

The full statement is posted below:

Samsung looks forward to the verdict of the proceedings on merits with confidence, because Samsung smartphones are safe during normal use, even after the guaranteed software support period. We take the privacy and safety of our users very seriously and will continue to do so in this dynamic world full of rapidly developing technologies.

Just like the Consumers’ Association, we believe the safety of our mobile phones is very important. As a global market leader in the field of mobile devices, we strive to lead the way in this area too. We therefore guarantee consumers that we support our smartphones with updates for at least two years from the product introduction.

We have worked hard on this and are one of the few in the market to make this promise. The support of at least two years does not mean that we stop supporting our devices after those two years. We will continue to do so for as long as possible. For example, in 2017, we have updated the Samsung Galaxy S6 from 2015, S5 from 2014 and S4 from 2013.

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AT&T Galaxy Note 8 Oreo update rolling out now

The AT&T Galaxy Note 8 Oreo update is rolling out today about a week after Samsung first released the latest Android platform update for its flagship phablet. Multiple reports have surfaced online confirming that the carrier is now rolling out Android 8.0 Oreo for the Galaxy Note 8 on its network. AT&T, which was the last carrier to release Oreo for the Galaxy S8, has now become the first to release this update for the Galaxy Note 8.

AT&T Galaxy Note 8 Oreo update

Samsung had confirmed on its official support forums last week that the Android 8.0 Oreo update would be out for all variants of the Galaxy Note 8 in the United States within 2-3 weeks. It specified that the update would be out for both carrier-locked and unlocked variants in the promised timeframe.

It has also made a similar promise for the unlocked Galaxy S8 and the Galaxy S8+ in the United States. The handsets have received Oreo on all four major carriers but the unlocked version is yet to receive the update. Samsung pointed out that the delay is due to additional testing that’s required to ensure proper functionality for all networks that unlocked variants are compatible with.

AT&T is now rolling out firmware version N950USQU3CRC2 for the Galaxy Note 8 over the air. As expected, it weighs in at 1.4GB since it’s a major Android platform update. The update is being rolled out gradually so it might take a while for it to go live for all users.

The AT&T Galaxy Note 8 Oreo update brings a handful of new features including but not limited to Autofill, notification dots, picture-in-picture mode and more. Don’t forget to check out our detailed What’s New With Android 8.0 Oreo series to find out more in detail about the features and improvements included in this iteration of Android.

Users in the United States can now try to manually pull the AT&T Galaxy Note 8 Oreo update by heading over to the Software update menu in the Settings app. We can expect other carriers to release Oreo for this handset in the near future as well.

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Latest Gear S2 firmware update brings new features

Samsung launched the Gear S2 smartwatch back in 2015. The company worked on its shortcomings and followed the Gear S2 with Gear S3 and Gear S3 Sport smartwatches. The Gear S3 Sport launched with a host of new features which Samsung brought to the older Gear S3 models via a software update, commonly known as the Tizen 3.0 Value Pack update. Samsung is now sending out a big update for the Gear S2 which adds some of the new features to the old smartwatch.

The update brings some Tizen 3.0 features

The new update includes many user interface changes such as the icons and widgets optimized for the circular display, more coherent and unified appearance, etc. Major functionality changes to the user interface include most recent apps in the new ‘App Shortcuts’ widget and access to Gear S2’s Quick Panel by swiping down from any screen.

Samsung has also updated the Samsung Health experience on the Gear S2 by making it easier to manage and track your activity, an option to add preferred exercises as a preset on the new Multi-Workout widget, additional inactivity alerts to assist users, etc. The update also brings more options to explore when the device is connected to the S Health app on a smartphone. Users can see their daily exercise activity, calorie intake, real-time heart rate, exercise videos on synced TV, etc.

As seen with the Tizen 3.0 update on the Gear S3 models, the new Gear S2 update allows users to connect and control additional hardware and software such as the Gear VR and PowerPoint presentations.

Finally, the new update also brings detailed weather forecasts in the morning to help the Gear S2 users to plan their day better. The weather forecasts will include information such as day’s highest and lowest temperatures, wind chill, day-to-day temperature differences, sunrise and sunset hours, the probability of rainfall, UV index, etc.

The update is currently available for download via the Samsung Gear app. If you have already received the update, do let us know your experience so far in the comments section below.

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Galaxy S9 and Galaxy S9+ review roundup: What the experts think

The Galaxy S9 and Galaxy S9+ went on sale in mid-March in nearly 70 countries, and Samsung will be releasing its latest flagships in the rest of the world by the end of this month. As we had noted in our review, we really like these phones, especially the Galaxy S9+. The S9+ is darn near perfect and brings the best of the Galaxy S8+ and Galaxy Note 8 with refinements in areas those phones were found lacking (which weren’t many, if we’re being honest). We did, however, realize that the Galaxy S9 and S9+ aren’t big upgrades for owners of the Galaxy S8 and S8+, and that’s not surprising as evolution is always the name of the game a year after Samsung introduces a major new design or form factor.

What do other experts think?

What’s the take of other experts on Samsung’s Galaxy S9 and S9+, though? Well, if you’ve been researching the merits and demerits of buying one of these phones, you’ve probably checked out a ton of reviews across the web. But if you haven’t and have been wondering about the consensus on the S9 and S9+, we thought we’d round up a few reviews from other publications to help you out. Most of these reviews are for both the Galaxy S9 and Galaxy S9+; where they aren’t, we’ve made it a point to separate them.

Engadget

I had hoped that, after exhaustively going over all the ways the S9 is new, I’d find the updates here to be more significant. But I still don’t. The new camera features aren’t must-haves unless you plan on shooting in darkness a lot, and you can get basically all the new Bixby stuff by installing third-party apps. Plus, Samsung plans to roll out the Bixby updates to S8 and Note 8 owners eventually.

But even though these changes feel incremental, the S9s are still strong flagships. If you’re looking to upgrade from an older Android phone, these are worth considering thanks to speedy performance, capable cameras and long-lasting batteries. As the first flagships launched in 2018, the S9s are competent, if unexciting. It’ll be more interesting to see how they measure up to flagships from Apple and Google later this year. [Full review]

CNET

Galaxy S9: The Galaxy S9 is a nice incremental upgrade, but its low-light camera isn’t a game changer and some new features fall far behind the iPhone X. S8 owners can skip, but it’s a good upgrade from older Androids. [Full review]

Galaxy S9+: Samsung’s Galaxy S9 Plus is the more robust Galaxy S9, and the one for power users to get. [Full review]

The Verge

Without a new design or other new obvious advancements in technology to distract from Samsung’s usual problems, the software issues on the S9 become more obvious than they were with the S8. The upshot of most of this is that you can ignore Samsung’s marketing-focused gimmicks and really enjoy the Galaxy S9 (and none of them fall to the level of other Android manufacturers’ software problems). You can turn off Bixby, never bother to use AR Emoji or super slow motion, and disable most of Samsung’s apps. That leaves Samsung’s poor software update history as the big sticking point for a lot of people.

The rest of the S9 and S9 Plus is as great as we’ve come to expect. It has a head-turning design, fast performance, a great screen, and a very good camera. Outside of the display, the S9 isn’t a class leader in any category, but it’s good enough in all of them that the whole package makes for a great phone.

Owners of the S8 probably don’t need to upgrade this go-around — the differences aren’t great enough to warrant splurging on the S9 — but if you’re using a Galaxy S7 or any other phone from two years ago, the S9 is a significant step up in every respect.

Predictably, Samsung has made yet another excellent flagship phone. But, just as predictably, it still has plenty of room for improvement. [Full review]

GSM Arena

Galaxy S9The truth is the Galaxy S9 can’t be a meaningful upgrade to any S8 user. But we live in some interesting times, where incremental upgrades do happen, and regular users are best upgrading every two years, at least theoretically.

The ninth Galaxy S is cutting-edge no two words about it. Design, screen, and performance are top of the line, while the camera is unique enough to make even some Apple users jump ship. 

It’s just that the S9 omits the aura of excitement any headliner should come with. It was an entirely predictable device – blazing fast, with enough hardware updates, but didn’t make enough progress for a meaningful generation jump. It’s more of a Galaxy S8S than S9 but we are glad it re-introduced the variable aperture snappers to the market, and we hope it makes them the next big thing. Because the S9 just isn’t that. [Full review]

Galaxy S9+It’s an awesome phone, the Samsung Galaxy S9+. But awesome doesn’t necessarily make it an easy recommendation if you can have 0.95*awesome at 0.8*price. Let’s put it this way – if there’s room for reason in your life, the Samsung to have right now is the Galaxy Note8; if moderation is not your thing, well… make it the Galaxy S9+, then. [Full review]

Android Central

It’s funny how we now appreciate a phone that just does things customers want, in a normal way, rather than trying to force some new agenda or change before it’s ready to happen. With the Galaxy S9 and S9+, Samsung isn’t pushing the envelope: it’s just making phones that can appeal to as many people as possible. The excellence in these phones is that Samsung managed to make the “phone for the masses” while keeping them grounded as a proper, finished product rather than a portmanteau of random ideas that’s less than the sum of its parts. [Full review]

Phone Arena

The Galaxy S9 and S9+ are subtle upgrades to last year’s S8 line. The most significant improvements are found in the fingerprint scanner position, the new intelligent face scan feature, the AR Emoji 3D avatars, and the camera, but only for the S9+, which gets the secondary zoom camera of the Note 8. In any case, if you’re a current Galaxy S8 user, we’d say an upgrade to the S9 would be completely unnecessary, but that’s expected. For owners of older devices, like the S7 or S6, the Galaxy S9 will feel like a major step forward.

Samsung has once again managed to craft desirable handsets with the S9 and S9+; one can hardly find anything remotely as elegant, as advanced, and as polished, all in a single product, on the Android market. The closest it gets to that are LG’s V30 or Google’s Pixel 2, but each of these has certain drawbacks that position them a step below Samsung’s impressive package. [Full review]

Digital Trends

Galaxy S9: The Galaxy S9 is a comfortable and compact phone that offers a fantastic camera and great performance. We do think the S9 Plus is worth it for the second, versatile camera, but the S9’s perfect size makes it hard to ignore. [Full review]

Galaxy S9+The Galaxy S9 Plus brings a refined design, but it’s the ‘reimagined’ camera that makes this phone stand out, and worth the high price tag. [Full review]

ArsTechnica

The Galaxy S9 is much like the S8: an all-glass phone with a heavily skinned OS and slow updates. Samsung did what it needed to do: it fixed the fingerprint reader, the Galaxy S8’s most glaring problem. In the context of a phone that was always planned to be a minor upgrade, a change like that is pretty good.

The new camera will be a heavily marketed feature, and it’s great. It consistently pumps out quality pictures, and it has some of the best low-light performance out there. The variable aperture setup really has nothing to do with the great camera quality, though, and exists as little more than a marketing gimmick.

The brand-new Snapdragon 845 SoC is nice to have. It feels like a perfect match for the Galaxy S9: both are obligatory updates that must arrive every year, and, with little other competition, they’ve changed just enough to feel like new products.

AR Emoji and the “intelligent scan” face unlock feature are Samsung at its worst, however: reflexively copying Apple without stopping to think if something is good for consumers or even good for the company. Samsung’s pile of gimmicks grows ever larger, but the good news is that these two new items are (unlike Bixby) easy to ignore. [Full review]

TechRadar

Galaxy S9The camera is the big reason to go for the Samsung Galaxy S9, along with the uprated power and improved construction, but it’s not a great leap forward. The camera flatters to deceive at times, with the color reproduction the main issue for us.

It’s annoying to see that a photo which only looks half-decent when you snap it can be instantly improved simply by adding an effect in post-processing – it’s hard to work out why Samsung doesn’t just do this automatically.

The extra cost is going to be tough for some people to stomach, as you’ll get a lot of the features here on the Galaxy S8, as long as you don’t mind some finger gymnastics to get to the fingerprint scanner on the back and aren’t bothered about having the best camera Samsung can create.

The Galaxy S9 could still well be the phone of 2018 – but the competition has a real chance to catch up this year. [Full review]

Galaxy S9+: The Galaxy S9 Plus is a great phone, but personally, I’m not very impressed. The changing aperture is very cool to look at, but it doesn’t make a big difference. The camera can’t beat our current favourite, the Pixel 2 and other aspects of the phone are the same as last year. The Galaxy S9 Plus is a good phone, but it’s more like a Galaxy S8 2 than a whole new flagship. And that, is disappointing. [Full review]

The post Galaxy S9 and Galaxy S9+ review roundup: What the experts think appeared first on SamMobile.



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A new Galaxy J3 model gets its Bluetooth certification

Towards the end of February, we reported about a seemingly new Galaxy J3 model in different carrier flavors headed to US telecom operators. Phones with model numbers SM-J337A, SM-J337T, and SM-J337P have been spotted at various benchmarking and certification websites. Based on the model numbers of the current Galaxy J3 models in the US, the new devices appear to be their successors.

The new models are inches closer to launch

The same Galaxy J3 model and its variants have now been spotted on the Bluetooth certification website. The website doesn’t reveal any information about the devices other than the Bluetooth version as 4.2. Any smartphone entering the certification stage is a sure sign that the launch is near. Of these new devices, the SM-J337T model has already received Wi-Fi certification as well.

If we go by the previous benchmarks, the new Galaxy J3 model should come with Android 8.0, a 5-inch 720p display, 2 GB RAM,16 GB storage, and an Exynos chipset. However, the Galaxy J series models often vary in specifications and branding from market to market. So, if and when this Galaxy J3 model comes to other markets, there is no guarantee it will have the same specification or branding.

Samsung has also filed for trademarks such as J3 Star, J3 Achieve, and Galaxy J3 Orbit with the United States Patent and Trademark Office (USPTO). It is possible Samsung might launch the new Galaxy J3 model on US carriers with some of these names if we go by the branding of the current models.

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36 percent of Galaxy S8 owners don’t feel like upgrading to the Galaxy S9

We recently conducted a poll asking our readers who decided not to purchase the Galaxy S9 their reasons for not upgrading their handset. There have already been a couple of reports about the Galaxy S9 proving to be a tough sell as some customers, particularly those in Samsung’s home country of South Korea, aren’t that enthusiastic about the new flagship.

The results of our poll revealed that 36 percent of Galaxy S8 owners feel that it doesn’t make sense for them to upgrade from the Galaxy S8 to the Galaxy S9. Some of them based that decision on the fact that it’s not much of an upgrade over the Galaxy S8 in terms of battery life and design.

The upgrade just doesn’t make sense to some customers

The Galaxy S9 and the Galaxy S9+ offer more powerful internals but those gains are expected from generational upgrades. For example, the Snapdragon 845 was already expected to be better than the Snapdragon 835 well before its technical specifications were officially announced. That certainly doesn’t mean that the Galaxy S8 is a slouch and the power that it offers is more than enough for the average user.

It doesn’t help that the Galaxy S8 and the Galaxy S9 are almost identical in terms of design. Sure, the latter has kicked things up a notch in the camera department but that’s not enough for some to justify the cost of purchasing a new flagship. 17 percent of the respondents said that they feel the Galaxy S9 is too expensive. The new software features like AR Emoji and Super Slow-motion video are novelties that may not drive a lot of people to buy the Galaxy S9.

20 percent of those who took part in our poll said that they would rather wait for the 10th anniversary flagship that Samsung is due to launch next year. That’s something that we’ll see quite a few Samsung fans doing as the company’s next flagship is expected to be more of a revolutionary upgrade.

Do you agree with the opinions of those who have decided to skip this flagship? Let us know in the comments below.

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These Galaxy devices will be updated to Android 8.0 Oreo (updated: March 27)

Not many topics keep Android users on their toes as much as big, feature-rich updates. And with the Android 8.0 Oreo update on the horizon, we are once more bombarded with questions. Will the Galaxy S8 get that update? When can I update my Galaxy S7? How about my Galaxy S6? Here we share what we know. Be smart and bookmark, since we’ll be updating this article whenever new information surfaces.

We’ll get right to the question of which device will be updated, but we can not make any predictions regarding a timeline. So, for example, we can say a certain Galaxy will get the Android 8.0 update, but we do not yet know when. If you’re looking for all the latest news about Samsung’s Galaxy and Android Oreo, scroll down past these lists to find all headlines with related news.

These Galaxys will get Android 8.0 Oreo

These Galaxys may or may not get Android 8.0

These Galaxys will not get Android 8.0

So, you ask, how do we get to these lists? Tracking Samsung’s Android updates over a long period of time, it is clear many series and devices always get two major OS upgrades, before continuing with security updates only. However, as indicated above, this rule is not firmly established for most of the Galaxy J series, nor for several other devices.

Over time, we’ll be updating the information above when we receive new information, or when it surfaces elsewhere. We have not included devices that have already stopped receiving major OS upgrades, like the Galaxy S5 or Galaxy Note 4, even if they still receive new security patches regularly. Other devices missing from this list will be added if and when we have tangible information to report.

One last thing we have to point out, is that we are, of course, not Samsung. This list is by no means based on official information and only enumerates our predictions, not Samsung’s official update policy. Should our information be proven wrong, we will update this article, but we are not responsible for your device’s updates. If you think we missed a device from the last two years, let us know in the comments and we will try to add information about that device to our list.

Samsung Galaxy + Android 8.0 Oreo update headlines

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Galaxy S9 Tip: Enhance display touch sensitivity if you’re using a screen protector

Screen protectors may have fallen out of fashion thanks to the advancements in Gorilla Glass, but some of us still don’t feel comfortable using our high-end phones without a screen protector, even if it may mess with the look and feel of the device. If you’ve selected a screen protector for your Galaxy S9 from our recommended options, you probably don’t have issues with the display’s touch sensitivity. But those who find themselves having to press down on the display harder than usual after installing a screen protector on their Galaxy S9 or S9+, Samsung has built in an option to increase the screen’s touch sensitivity to get around the problem.

The ability to increase the display’s touch sensitivity isn’t a new feature on smartphones. In the beginning, it was introduced as “Glove mode” by manufacturers in an attempt to make a phone’s display react more accurately when used with gloves on. With time, display technology has advanced enough to not need a special feature to work well with gloves, but thanks to those curves on Samsung’s flagship phones, screen protectors may still wreak havoc with regular operation. Well, maybe some technicality makes it an issue with the Galaxy S9 in particular, as it’s the first of the company’s modern flagships to come with the option to enhance touch sensitivity, or Samsung may just have thought of it now, but in either case, it’s a handy feature that you may want to try out.

Unfortunately, the option to increase touch sensitivity isn’t where you’d think it’d be (i.e. the display settings), so you may not have noticed it’s there. Fret not, as that’s precisely what we’re here to help with.

How to increase Galaxy S9 touch sensitivity?

Step 1: Open the Settings app on your Galaxy S9 or S9+.

Step 2: Tap Advanced features.

Step 3: Scroll down to the bottom of the list to find the Touch sensitivity option. Toggle this on to enhance the phone’s touch sensitivity.


Check out all of our Galaxy S9 tips to get the most out of your new phone. Need help with the steps above? Leave a comment below, and we’ll do our best to get you back on track.

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Exclusive: Galaxy A6 and Galaxy A6+ will be released in these markets

Samsung has significantly revamped its Galaxy A series and they can no longer be considered your average mid-range devices. The Galaxy A8 (2018) and Galaxy A8 (2018)+ are borderline flagships which means that there’s room in the lineup for mid-range devices. According to recent reports, this void will be filled by a couple of new handsets that will be called the Galaxy A6 and Galaxy A6 Plus.

We can now reveal that Samsung is indeed developing the Galaxy A6 and the Galaxy A6+. The new handsets will be released in a handful of markets later this year.

Galaxy A6 and Galaxy A6+ release

A recent benchmark listing for the Galaxy A6 has revealed that the handset will be powered by an Exynos 7870 processor instead of the Exynos 7880 on the Galaxy A5 (2017). It will ship with 3GB of RAM. The Galaxy A6+ will feature the Qualcomm Snapdragon 625 processor with 4GB of RAM. Both handsets have support for Bluetooth 4.2 and not 5.0 which further indicates that they’re meant as replacements for last year’s Galaxy A handsets.

The recent Bluetooth certification revealed that the Galaxy A6 and Galaxy A6+ will be running Android 8.0 Oreo out of the box. That doesn’t come as a surprise as one can expect the new handsets that Samsung launches this year to come with Android 8.0 at launch. No further information is available at this point in time about the specifications of these devices but we can expect it to be a mid-range affair through and through.

We can reveal that Samsung is going to release the Galaxy A6 and the Galaxy A6+ in Europe, Russia and the Middle East. The new handsets will likely be out in the coming months in the aforementioned markets.

Pricing is obviously going to vary by market but we can expect the handsets to be relatively affordable as they’re mid-range devices after all. Samsung is also believed to be preparing another pair of mid-range devices under the Galaxy J8 and Galaxy J8+ monikers, they’re also expected to arrive later this year.

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Samsung Pay has nearly 7 million monthly users in South Korea

Samsung Pay has quickly become one of the most popular mobile payments services in the market and with good reason. Its support for both MST and NFC technologies enables customers to use Samsung Pay at almost all merchants where they can pay using a credit or debit card. The service has been doing particularly well in Samsung’s home country of South Korea. According to a new report, the number of people using Samsung Pay monthly has nearly hit 7 million.

Samsung Pay users in South Korea

Samsung Pay was first launched in South Korea and it was very well received. The mobile payments service has grown considerably, its user base doubled in one year after launch in Samsung’s home market.

Industry tracker WiseApp reports that Samsung Pay’s monthly users in South Korea have reached almost 7 million. Its data shows that 6.94 million users with Samsung’s Android smartphones used its mobile payments service at least once a month. The number has steadily increased over the past few months and significantly compared to a year earlier when it stood at 4.47 million.

The report adds that Samsung Pay was most frequently used during lunch times with people in their 30s and 40s accounting for 28 percent and 27 percent of the usage respectively. Users in their 20s accounted for around 20 percent of the usage, this suggests that usage is almost equally distributed among different demographics.

Samsung continues to launch its mobile payments service in more markets across the globe, it was launched in Italy just last week. Samsung Pay is now one of the most widely accepted payment solutions in the world that’s available in 21 markets.

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جميع الحقوق محفوظة لمدونة الغريب 2013