Samsung allowing customers in the US to exchange the Galaxy Note 7 for a Galaxy S7 or Galaxy S7 edge

Samsung has now issued a complete recall of all Galaxy Note 7 handsets that have been shipped since the device was released on August 19. It has been forced to do that following multiple reports of the handset’s battery exploding, the company says that it has made this decision to ensure the safety and satisfaction of its customers. Samsung and its partners are offering multiple ways for customers to either exchange or simply return their unit. T-Mobile US is offering customers full refunds for the Galaxy Note 7.

Samsung Electronics America has said that customers can either wait for a couple of weeks until new inventory of the Galaxy Note 7 arrives to exchange their existing unit for a new one or they can immediately exchange their Galaxy Note 7 for a Galaxy S7 or a Galaxy S7 edge. They will receive a refund of the price difference between the two handsets. Some of the company’s carrier partners in the country will also be providing affected customers either with a $25 gift card or bill credit after they have exchanged their existing Galaxy Note 7 for a new one. Samsung is yet to confirm precisely how long it’s going to take for the new inventory to arrive.

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T-Mobile offering full refunds for the Galaxy Note 7

Samsung has now acknowledged that there’s truth to the reports about the Galaxy Note 7′s battery exploding while being charged. The company says that it has only received reports of 35 units suffering from this problem but it has now issued a voluntary recall of all Galaxy Note 7 handsets shipped since the release on August 19. Samsung will work with its retail and carrier partners across the globe to voluntarily replace all Galaxy Note 7 units. T-Mobile customers in the United States can choose to go for that option or take up the carrier on its offer for a full refund.

T-Mobile customers have the option to return the Galaxy Note 7 and get a full, complete refund of anything they have paid for the device including any Galaxy Note 7 accessories. T-Mobile will cover all restocking and shipping fees and it’s even letting customers keep the full year of Netflix, Gear Fit 2 or microSD card which was provided as a pre-order incentive. They can also use the refund amount to purchase any device available in T-Mobile stores.

Customers who wish to simply exchange their Galaxy Note 7 for a new Galaxy Note 7 that Samsung has promised to provide all existing customers with, T-Mobile says that it will inform them as soon as it receives inventory from the company. Regardless of whichever option they choose, customers can visit the T-Mobile store where they bought the handset from or call 611 on their handset to take advantage of either option.

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Samsung teams up with Mercedes-Benz to develop a new digital car key

Samsung has teamed up with automotive giant Mercedes-Benz to develop a new digital car key. The technology, which was showcased yesterday at the IFA consumer electronics trade show in Berlin, is capable of turning any NFC-enabled Galaxy smartphone into a ‘smart key’ that can be used to lock, unlock and start a car.

To prevent even the most tech-savvy thief from manipulating the locks to gain access to a vehicle with a smart key, Mercedez-Benz will installed a tamper-proof NFC chip with an embedded Secure Element in the driver’s door handle. This solution will ensure that the automobile only unlocks when instructed to do so by an authorized device.

Check it out in action below:

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