Samsung is offering financial incentives to Galaxy Note 7 owners in South Korea

We’ve already reported that South Korean operators are hoping to have all Galaxy Note 7 exchanges and refunds wrapped up by the end of the year, but it goes without saying that there are going to be a small amount of customers who don’t want to give up their beloved handset. To make it a little easier for them, Samsung has just announced a new set of financial incentives that it’ll award to all Note 7 owners in its home country who exchange their...

South Korean carriers hope to have Galaxy Note 7 exchanges wrapped up by the end of 2016

Local carriers in South Korea have revealed that they hope to have exchanges and refunds of the Galaxy Note 7 wrapped up before the end of the year. This news comes just two days after Samsung announced that it would put an end to production of the handset amid reports of replacement models catching fire. Similar to the procedure in other regions, customers who have a Galaxy Note 7 – either an original or exchanged ‘safe’ unit — in their possession...

Samsung details Galaxy Note 7 return process for customers in Canada

If you’re a Galaxy Note 7 user living in Canada and you’re scrambling to find out what to do with your Galaxy Note 7, look no further. Samsung Electronics Canada confirmed the stoppage of sales of the Note 7 and also announced plans for what current consumers should do with their devices. “The team has been consistent in our resolve in putting consumers first and worked as quickly as possible to execute the plan,” the company stated. “We are committed...

FedEx and UPS will only ship Galaxy Note 7 returns under strict conditions

Samsung has killed the Galaxy Note 7 and has urged all users to return the handset to get an exchange or a refund. However, shipping companies are understandably very concerned about carrying a device that has been recalled twice due to a lithium battery failure. FedEx, UPS and the United States Postal Service have all confirmed that they will not ship packages containing the handset in their planes, they will only carry the device in their...

Galaxy S7 users being sent reminders that their phone hasn’t been recalled

Tech news has been dominated this week by the unfortunate demise of the Galaxy Note 7. All units of this ill-fated smartphone have now been recalled so those who have one are urged to either get it exchanged or obtain a refund. Some users who are just not paying attention to everything that’s going on could become confused when they hear that Samsung has killed a flagship device. Perhaps that’s...

Samsung will explain Galaxy Note 7 explosions ‘in the coming weeks’

When Samsung recalled the Galaxy Note 7 for the first time last month, it said that the explosions were caused by a battery cell defect and that the replacement units it will send out won’t have the same issue. When it became clear that replacement units have a similar issue the company decided to kill the Galaxy Note 7 altogether. It’s yet to explain what’s the cause behind these recent explosions and now all sorts of theories are floating online....

Samsung will exchange used and second-hand Galaxy Note 7 units directly

It’s easy for those who bought the Galaxy Note 7 from an official carrier or retail partner to just go back to where they bought it from and seek a return or a refund. The handset has been out long enough for many used and second-hand units to be in the hands of users, those users can’t exactly take it back to the point of purchase because they’re not the original customer. Samsung will come to their aid. The company has said that it’s going to exchange...

Amazon issuing refunds for Galaxy Note 7 accessories even after the 30-day window

Many customers would have bought accessories for their Galaxy Note 7 when they received the ill-fated flagship and while they have been promised a refund for their device, what are they to do with the accessories they purchased? Well, if they got them from Amazon, they’re in luck. The online retailer is issuing refunds for some Galaxy Note 7 accessories even after its 30-day refund window. It’s issuing refunds for products like cases, wireless...

Samsung is going to ‘dispose of’ all Galaxy Note 7 handsets

Samsung hammered the final nail in the Galaxy Note 7′s coffin when it confirmed that the handset is no longer going to be produced or sold. The Galaxy Note 7 is dead and those who are still holding on to their original or replacement unit are now urged to immediately stop using it and take it back for a refund or exchange. You might be wondering what Samsung plans on doing with the millions of Galaxy Note 7 units that it’s going to get back?...

Royal Mail bans the transportation of Galaxy Note 7s through its network

Royal Mail, operator of Britain’s main postal service, has today announced that it has banned the transportation of Galaxy Note 7 smartphones through its network for safety reasons. The ban also applies to its Parcelforce UK and international courier service. As you can imagine, this will make it particularly difficult for many Britons to return their recalled devices as they won’t be able to take advantage of the Note 7 Return...

[Poll] Would you purchase another Galaxy Note smartphone?

When Samsung announced that it’s terminating production of its latest flagship smartphone yesterday, the Internet quickly became flooded with strong suggestions that the South Korean company should ditch the Galaxy Note branding as many people believe that its reputation is too tarnished for consumers to want to pick up a next-generation handset. As I mentioned in my story entitled “Here’s why Samsung may drop the Note brand” that went...

Wallpaper Wednesday: Nature

Welcome to the latest edition of Wallpaper Wednesday. This week we’re focusing our attention on five nature-inspired backgrounds. All images are available in a FHD resolution, which is a perfect fit for the Galaxy S7, Galaxy S7 edge, Galaxy Note 5 and other flagships, but they can, of course, be used on different smartphones too. If any of the following images float...

Blue Coral Galaxy S7 edge leaked, may arrive on Verizon first

Samsung introduced the Blue Coral color option with the Galaxy Note 7 a couple of months ago. It quickly became the preferred options for those spending their money on the new flagship. Now that the Galaxy Note 7 is dead and customers have been told to return their devices, Samsung is reportedly going to ramp up production of the Galaxy S7 series to fill the void that its ill-fated phablet has...

Samsung reportedly clueless about the cause of the Galaxy Note 7′s battery failures

In less than two months the Galaxy Note 7 has gone from being hailed as one of Samsung’s best smartphones to its worst failure. The company will no longer produce and sell the Galaxy Note 7 but questions remain. How can a company like Samsung with years of experience under its belt and infinite resources at its disposal botch a smartphone in such spectacular fashion? If a new report published in The New York Times today is to be believed, the company...

Latest theory pins blame on fast charging for the Galaxy Note 7 debacle

Samsung confirmed the Galaxy Note 7 recall last month and later explained the reason why the flagship’s batteries were catching fire. It revealed that there was an issue with the battery cell which caused overheating when the anode-to-cathode came into contact, Samsung said that this was a very rare manufacturing process error. It promised to stop sourcing batteries from this supplier for replacement units which were supposed to be safe. However,...

Daily Deal: Spigen Rugged Galaxy S7 case is a steal at 35 percent off

As part of our Daily Deals program we highlight some of the best deals available online and the latest we’ve come across is for a pretty robust case for the Galaxy S7. You can now purchase Spigen’s Rugged Armor Galaxy S7 case for 35 percent off. This flexible TPU case has a spider-web pattern on the inside and a raised lip of 1.2mm to protect the screen. It features Air Cushion Technology for...

Samsung slashes Q3 profit forecast by $2.3 billion

Samsung released its Q3 2016 earnings guidance just five days ago. The guidance was better than expected despite the fact that it came after the Galaxy Note 7 recall. Samsung forecasted sales of 49 trillion and 7.8 trillion won ($7 billion) in operating profit for the quarter. A lot has happened in five days. Samsung has permanently halted production and sales of the Galaxy Note 7 and has now revised its Q3 2016 earnings guidance to reflect the financial...

Galaxy A8 (2016) surfaces on Indian import tracker

Samsung launched the Galaxy A8 (2016) in South Korea last week, and now the handset has been imported into India for testing and evaluation purposes. It’s unclear why the firm has brought the device into the region, but it usually tends to do so when it’s right around the corner from launching a new handset there. You’ve probably noticed that the unit carries a price tag of INR 13,635 ($205)...

T-Mobile rolls out Marshmallow update for the Galaxy A3 (2016) in the Netherlands

T-Mobile is now in the midst of rolling out the long-awaited Android 6.0.1 update for its carrier-branded variant of the Galaxy A3 (2016) in the Netherlands. The upgrade — firmware version XXU2BPI3 — weighs in at approximately 2GB and bundles all of the standard features you’d expect to find baked into Marshmallow, in addition to the patches included in September’s Security Maintenance Release (SMR). The full changelog can be seen below: Android...

Support pages for the Galaxy Grand Prime+ pop up on Samsung’s website

Samsung has prematurely published support pages for the long-rumored Galaxy Grand Prime+, shining some light on the countries it’s headed to. In total, we’ve spotted three different region-specific variants on the company’s website — Kazakhstan (SM-G532F), Latin America (SM-G532M) and Russia (SM-G532F). Unfortunately, the documentation merely reveals that the handset will pack an array...

Here’s why Samsung may drop the Note brand

It was only yesterday that Samsung announced that it’s terminating production of its latest flagship smartphone amid reports of replacement units catching fire, and now the Internet is filled with speculation that the South Korean company is going to ditch the Note brand as its reputation is too tarnished for consumers to want to pick up a next-generation handset. Speaking exclusively to The Korea Herald, Kim Duk-jin, the vice chief...

Samsung extends its recall of the Galaxy Note 7 in Australia

Following its decision yesterday to put an end to production of the Galaxy Note 7 follow reports of replacements catching fire, Samsung has today announced that it has extended its recall of the handset in Canada for those with either an original or ‘safe’ model. Customers in the region who are in possession of a Galaxy Note 7 are instructed to back-up their data, complete a factory reset and power down their device immediately. They should...