Galaxy Note 7 customers will be allowed to upgrade to the Galaxy S8 or Note 8 for 50 percent off

We first heard a couple of weeks ago that Samsung was preparing a new compensation program for Galaxy Note 7 customers. It was reported a few days back that this program might offer substantial discounts on the Galaxy S8 or the Galaxy Note 8 both of which are due to come out next year. Samsung today officially confirmed its Galaxy Upgrade program for Galaxy Note 7 owners in South Korea. Customers in South Korea who trade in their Galaxy Note...

Samsung still doesn’t know what caused the Galaxy Note 7 to explode

According to a new report published by the Wall Street Journal, Samsung is still no closer to identifying what caused its recalled flagship Galaxy Note 7 to spontaneously burst into flames while charging. The South Korean company prematurely blamed the so-called explosions on malfunctioning batteries, but it was later revealed that was not the case when replacement models started catching fire. It’s thought that if Samsung...

A store in Hong Kong is still selling the Galaxy Note 7 at a “special price”

Samsung has discontinued the Galaxy Note 7 worldwide due to possibilities of a fire hazard, and the company has recalled all the units it sold. However, some customers are not willing to return their devices (for unknown reasons). Now, an image of a Hong Kong store has surfaced, which is still selling the Galaxy Note 7 at a “special price”. This image was captured by Engadget’s senior editor Richard Lai. We don’t know whether this “special price”...

Samsung’s Quantum Dot SUHD TV named ‘TV of the Year’ in the UK

UK technology magazine What Hi-Fi has awarded Samsung’s first Quantum Dot SUHD television with its coveted “TV of the Year” award. The publication gave the product a total score of five out of the possible five points that were up for grabs during its award ceremony, which took place on Sunday, saying that it “excels in all different aspects.” In addition to being named “TV of the Year,” Samsung’s Quantum Dot SUHD also earned the top...

Samsung predicted to lose major chunk of its share in India’s premium smartphone market

Samsung has been on top of India’s smartphone market for a few years now, its current market share stands at 48 percent. Market research agency Counterpoint Research has come up with a new report which claims that Samsung is going to lose a significant chunk of its market share in the high-end segment due to the Galaxy Note 7 crisis and strong potential of the iPhone 7. The report estimates that Samsung had a 58 percent share in India’s high-end...

Galaxy S8 development delayed by two weeks as Samsung engineers try to find cause of Galaxy Note 7 fires

When the first few reports of the Galaxy Note 7 catching fire started coming in, Samsung looked into the matter and determined that there was a battery cell issue in the batteries it was sourcing from Samsung SDI. It decided to recall some 2.5 million units and send out fresh units with batteries from another supplier. That should have worked, but it didn’t. Even replacement units started catching fire and it quickly became evident that something...

Galaxy S5 mini Marshmallow update appears to be rolling out

Galaxy S5 mini owners have long been waiting for Marshmallow to arrive. The last major update it received was Android 5.1.1 Lollipop which came out in 2015 so users have been waiting for a long time to get a taste of Marshmallow. It appears that Android 6.0.1 Marshmallow is now being rolled out for at least one variant of the Galaxy S5 mini. A user on the XDA Developers forum claims that the Galaxy...

Galaxy S7 edge reportedly caught fire during charging

I’m sure that by now many of you are tired of hearing about Galaxy Note 7 units catching fire for no apparent reason, even Samsung is said to be clueless right now about what was causing its ill-fated flagship to catch fire. We’ve also seen similar reports about the Galaxy S7 edge but they have been few and far between so there’s nothing to suggest that it has a widespread battery cell issue...

Samsung targeting Chinese customers by placing product images in streaming video content

Samsung is looking to improve its fortunes in China by working with an advertising technology company called Mirriad. It’s working with the company to place product images in streaming video content so as to capture the attention of Chinese viewers that spend quite a bit of time streaming videos online. Mirriad’s technology can put product images right into streaming video content. For example, it inserted an ad for Samsung’s China-specific Galaxy...

Samsung’s new Galaxy Note 7 compensation program will reportedly let customers get a Galaxy S8 for free

It was first reported earlier this week that Samsung is preparing a new compensation program for Galaxy Note 7 owners who have already been through a lot over the past couple of months. The report suggested that Samsung will offer cash discounts on the purchase of its future flagship to those customers. Samsung is already providing monetary incentives to get people to exchange the Galaxy Note 7 for one of its other devices. A report out of Korea...

Samsung rolls out hefty maintenance update for the Galaxy Note 4 in Europe

As the Galaxy Note 4 approaches the end of its two year support period, Samsung has started rolling out what’s believed to be one of its final maintenance updates for the device in Europe. The upgrade — firmware version XXS1DPJ3 — weighs in at a hefty 350 MB and transports a flurry of bug fixes, stability improvements and speed optimizations to the handset, in addition to all of the patches included...