Sorry to say this, fellows, but I don’t trust your Galaxy Fold tests

The Galaxy Fold flaunts a brand new form factor, and as far as the exterior design goes, this is the first device of its kind to enter uncharted territories. The biggest question surrounding Samsung’s first foldable phone is just how durable it is, and to this end, our boss Danny took the device to Egypt for a real-world test in a sandy environment. To our surprise, the phone survived unscathed.

Meanwhile, various independent websites took it upon themselves to test the durability of the intricate hinge and foldable panel in lab-like conditions using a robotic contraption that repeatedly folds and unfolds the device. But as much as I appreciate the effort of trying to determine the Fold’s durability, I must say that I don’t trust these independent Galaxy Fold tests whatsoever.

Don’t get me wrong, I’m not trying to imply that the websites and/or reviewers who have performed these Galaxy Fold tests are not to be trusted. All I’m saying is that the test they’ve devised seems to be flawed and very unrepresentative of real-world usage. The biggest issue I have is that they try to cram 100,000+ folds in as little time as possible, and they don’t seem to take into consideration the damage that can occur from heat generated by friction.

No account for frictional heating in these independent tests

Because of this, the fold/unfold tests I’ve seen so far seem to defeat their own purpose. They aim to quickly determine how the hinge and/or the foldable panel will fare after years of usage, but the only thing they seem to reveal is how well the Galaxy Fold fares after a few hours of abuse.

You may recall that Samsung tested the Galaxy Fold’s mechanical hinge using its own robotic contraptions, but take a closer look at the official video below and you will see that Samsung’s test doesn’t put unnecessary (or unrealistic) strain on the moving parts. There’s always a pause between each fold/unfold, and I assume this has less to do with Samsung wanting to shine a bright light on its product, and more to do with wanting to avoid frictional heating during testing – a phenomenon you would not have to worry about at all during normal usage, therefore, something that should not be a part of the testing procedure.

In contrast, the independent Galaxy Fold tests we’ve seen so far don’t seem to account for frictional heating at all. They almost instantly fold and unfold the phone for more than 100,000 times over and over (almost slamming it open and shut), without letting the hinge mechanism and foldable display take a breather for even a second. I must say I have real issues with this methodology. I think it simply does not reveal what will happen to the Galaxy Fold after 100,000 folds/unfolds in the real world. It only shows what frictional heating can do to the hinge (and perhaps even the foldable panel) over hours of abuse. Take a look for yourself.

Aren’t drop tests just as useless?

Not really. To be frank, I’m not a fan of drop tests either, and I will never decide whether or not a phone is worth buying based on drop test results. And indeed, drop tests are also often controlled and somewhat unrealistic, as they usually aim to drop devices on their most vulnerable sides and highlight what could happen in the worst-case scenario.

Nevertheless, drop tests are at least more consistent with real-world usage scenarios. Dropping your phone face-down on hard concrete is something that could actually happen. But you will never fold/unfold your Galaxy Fold for 100,000+ times without taking a break, and in my opinion, these independent tests fail to accurately “age” the device and offer a glimpse of the future.

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In closing, understand that I’m not blindly defending the Galaxy Fold. I am well aware of the phone’s shortcomings and the warnings that come with it. I know it’s not as resilient as a regularly-shaped flagship, especially since it lacks dust and waterproofing, so I would be happy to see how the device will actually hold up over the years. But the independent fold/unfold tests I’ve seen so far don’t satisfy my curiosity or answer my question. They seem unfair, inaccurate, or misleading.

If you truly want to give people useful information about a fresh device that boasts a new and untested form factor, then you’d better tune (and tone down) your robotic contraption while taking into consideration any unintended effects that may occur and virtually negate your own test results.

Galaxy Fold

• Model: SM-F900F
• Dimensions: Unfolded: 160.9 x 117.9 x 6.9 mm Folded: 160.9 x 62.9 x 15.5 mm
• Display: 7,3" (185.4mm) Super AMOLED
• CPU: Qualcomm Snapdragon 855
• Camera: 16 MP, CMOS F2.2 & 12MP, CMOS F1.5/F2.4Wide & 12MP, CMOS F2.4 Telephoto

More specifications

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Galaxy Note 10 high performance mode increases system speed, or so it says

All Samsung phones in the last couple of years have come with various power saving modes to allow users to enhance battery life on their device when they need it. The power saving modes have gone through various revisions over time, and on current Galaxy devices, you get four power modes to choose from on Samsung’s flagship devices. There’s the default Optimized mode, a medium power saving mode, a maximum power saving mode, and a high performance mode.

The high performance mode would suggest a device would offer higher levels of performance over the other modes, but up until the Galaxy S10, the so-called high performance mode would only increase the brightness of the screen and set the screen resolution to maximum (all Galaxy flagships come set to Full HD/HD+ resolution out of the box). It didn’t really make a lot of sense, and Samsung finally realized that and has updated the high performance mode to also increase the system speed on the Galaxy Note 10 and Galaxy Note 10+.

It doesn’t actually seem to improve performance, though

The screenshot below shows you the high performance mode screen on the Galaxy S10+ (left) next to the Galaxy Note 10+. Notice how the Note 10+ mentions “higher system speed” in addition to maximum screen brightness and resolution? Yep, the Galaxy S10’s high performance mode, or the one found on older flagships like the Galaxy S9, is pretty much a farce if you go by what those words would generally mean for a smartphone, something Samsung has fixed with the Galaxy Note 10/10+.

Now, before you rush to enable the high performance mode on your Galaxy Note 10 or Note 10+, we should tell you that the mode doesn’t really seem to increase performance — or affect battery life — in any noticeable way. Apps still install and launch at the same speed, the interface animations don’t become any smoother, and games don’t run any faster. We tried using one of our Note 10+’s a full day with the higher performance mode enabled and couldn’t see any improvement whatsoever.

Maybe benchmarks would benefit from this mode, but that would make it something for showing off, not something that would make your day-to-day user experience better. And perhaps we shouldn’t be surprised that is the case. Perhaps Samsung just decided to throw in the “higher system speed” text in there to not come off as foolish for calling a mode that increases screen brightness and resolution a high performance mode instead of making some under the hood changes that would actually increase overall performance.

Try the high performance mode for yourself

If you want to try out the high performance power mode on your Galaxy Note 10 or Note 10+, open the Settings app, tap Device care, select Battery, then tap Power mode. Here, select High performance and hit the Apply button. You can also change the power mode using its toggle in the notification shade (drag the notification shade down twice to see the full list of toggles).

Do let us know if you see any performance improvement once you’ve enabled that high performance mode on your Galaxy Note 10 or Note 10+!

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Daily Deal: 53% off the BENGOO G9000 Stereo Gaming Headset

Today’s deal is one for the gamers yet again. When you’re in an online multiplayer match it’s important to communicate with your team mates. You want good sound quality as well that makes you hear every detail while at the same time gives you an immersive experience. This particular stereo gaming headset is compatible with the Playstation 4, Xbox One (you do need a adapter if you have an older Xbox), PC, Nintendo 3DS and lots of other devices. At 53% off, this is the perfect time to upgrade your gaming experience!

Hit the Buy Now button below to grab one while they’re still available.

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October security patch fixes serious vulnerability affecting a few Samsung phones

Earlier this week, Google’s Project Zero security analysis team revealed that cyber-attackers are exploiting a bug within Android OS, which affects 18 known phone models including three Samsung devices, namely the Galaxy S7, Galaxy S8, and Galaxy S9. The issue stems from a local privilege escalation vulnerability which can give attackers full control over an affected device.

Google’s Project Zero team labeled it a “high severity vulnerability,” but the good news is that a fix has already been devised and will roll out along with the October 2019 security patch. The need for secrecy might be why Google has yet to detail the October 2019 security patch in an official changelog. Either way, the company said its Pixel 1 and 2 will no longer be vulnerable after the update, adding that a patch has also been made available to partners to make sure that the problem doesn’t spread throughout the Android ecosystem.

Samsung already rolling out the October patch

The severity of the bug could also be the reason why Samsung already launched the October security patch for several Galaxy devices, even as the changelog was missing. So far, Samsung released the October 2019 security patch for the Galaxy S10 5G, the Galaxy A20e, Galaxy A50, as well as the A30 and Galaxy J2 Core.

Interestingly, all of these phones sans the Galaxy S10 5G follow the quarterly update schedule, and none of them have been mentioned by the Project Zero team as being vulnerable. Then again, the list of affected devices shared in Chromium isn’t final and there could be more phones that are or have been open to attacks.

The vulnerability is reportedly being exploited by the NSO Group

According to Project Zero, the vulnerability can be exploited either when a user installs an untrusted app, or via a web browser by combining it with another exploit residing in the code that determines how content is being rendered in Chrome.

Project Zero member, Maddie Stone, said there are reasons to believe the vulnerability is being exploited by the NSO Group or its clients. This is an Israel-based exploit developer and is known to sell its malicious product to various governmental bodies. A few years ago the same group was responsible for developing the “Pegasus” spyware for mobile devices, which was designed to jailbreak or root iOS / Android phones and expose private data.

How to keep safe

Because the vulnerability requires either an additional app to open up the exploit or a second exploit within the Chrome web browser for it to work, it shouldn’t be difficult to keep your phone safe even if you haven’t received the October 2019 security patch yet. Just be mindful of what third-party apps you install and refrain from installing apps from untrusted sources. Likewise, you might want to use a different mobile web browser instead of Chrome, at least until the vulnerability will be fully patched.

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Samsung Upgrade Program: How it works and is it worth it?

The Samsung Upgrade Program launched a couple of years ago in a bid to get customers to upgrade. As smartphones have become more expensive, customers have started holding on to their phones longer. So Samsung decided to launch its own upgrade program which spreads out the cost of a new smartphone over 24 months and allows customers to upgrade after 12 months.

How the Samsung Upgrade Program works

The benefit that customers have when buying a device on this program is that they can spread the cost of a new flagship over 24 monthly payments. The biggest incentive that this program offers is an upgrade eligibility after 12 months. Say you have used the Galaxy Note 9 and are now eyeing the Galaxy Note 10. Once you’ve hit the 12-month mark, you’re eligible to upgrade to the Galaxy Note 10. Bear in mind that your credit will be checked when you enroll for the Samsung Upgrade Program. Your credit is affected when a new obligation is opened up. TD Bank is currently Samsung’s partner in the US for the financing of this program.

Just select Samsung Upgrade as the payment plan when purchasing a smartphone directly from the company online or through the Shop Samsung app. It’s available for both carrier-locked and factory unlocked variants. It’s also possible to switch your carrier at any time after you activate it. Samsung currently offers 0% APR for 24 months which means that if you qualify, you will not have to pay interest on the monthly payments. A $949.99 Galaxy Note 10 would simply cost $39.58 per month for 24 months.

Upgrade eligibility is tied to 12 months passing since the date on which Samsung shipped your initial smartphone. It determines that by counting 365 days from the date of shipment. Once you’ve crossed that mark, you’re eligible for an upgrade to the latest model. There’s no compulsion to upgrade. You could decide to keep your device and once it is fully paid off after 24 months, you own it outright.

Your upgrade device will be sent to you first in addition to a shipping label. Use it to return your existing device to Samsung. The company will then evaluate it and inform you of the value that it has assessed. That will be applied as an upgrade credit to your account. The good thing is that Samsung only asks for the device back. You can keep the box and the accessories that came with it. No credit is offered for them so even if you send them back, Samsung won’t return them to you.

If you decide to keep your existing device after upgrading, Samsung won’t stop you. However, if you don’t return it, you will be required to continue making payments on the device until it’s fully paid off.

Requirements to be met for an upgrade

Your Financing Account needs to be open and in good standing, in that it should have enough available credit to make the upgrade purchase. If you do decide to upgrade, you stand to receive a maximum credit of up to 50 percent of the initial purchase price of your existing smartphone. It has to be returned to Samsung in “good condition.” What that means is that the device should power on, hold a charge and not power off unexpectedly.

It needs to have a functioning display, no breaks or cracks, no visible defects beyond “normal wear and tear.” There should also be no evidence of water damage. The device should not be on a “blacklist” of any kind, reactivation lock and Google Factory Reset Protection must be disabled and a factory reset must be performed to remove all personal information before the device is returned to Samsung.

The numbers game

What this upgrade program essentially does is give you the maximum credit that you need to pay off your existing device after 12 months. Using the Galaxy Note 10 as an example, you could receive $475 as maximum credit if you decide to upgrade after 12 months. That’s precisely what you’d owe Samsung for the remaining 12 months. You decide to upgrade after a year and are given the maximum credit for your existing device which is now paid off.

If you decide to wait a few months before upgrading and have paid two additional monthly installments, the maximum credit you can receive has now come down by that much, as Samsung will only give you credit for the amount you still owe on the existing device. The maximum credit offered after 14 months will be $396. So you are essentially financing the full price of the phone that you’re upgrading to. There is no additional monetary benefit to be extracted here.

Samsung’s normal return policy applies if you decide to return your existing or new phone. The company will issue a credit to the financing account for the applicable amount if the return is compliant with the applicable returns and refunds policy. If the upgrade device is returned, you will not be eligible to receive the upgrade credit for a future purchase with the account.

The risk that you need to be aware of

The risk here is that you have no say in how the upgrade credit for your device is assessed. If the company feels that the condition requirements haven’t been met, it will simply value the device at $25 and apply that as a credit. There’s no way for you to get them to assess it again or get it back. The terms of this program mention that once the old device has been sent to Samsung, its ownership is transferred to Samsung and it cannot be returned to you for any reason.

It’s not like Samsung gives customers the short end of the stick and only gives $25 as an upgrade credit for each device. Most customers do receive the maximum credit for their smartphone so this puts some responsibility on your shoulders as well. Thoroughly understand the requirements on which your device is to be assessed. If it’s really busted up and you send it to Samsung anyway, you’ll only get $25 so not only do you have to pay off the balance on your existing device, you also have to pay for the device you just upgraded to.

You do have options at this point, albeit limited. A device in that condition could fetch more than $25 on eBay, for example. That would certainly be better than getting the absolute minimum from Samsung as you would then be that much closer to paying off your device.

Is the Samsung Upgrade Program worth it?

There are two important factors that you should keep in mind. If you’re not someone who wants to upgrade their phone when a new model comes out every year, then this upgrade program is obviously not for you. If you do like sporting the latest Samsung flagship every year, then there’s something that you need to keep in mind.

Samsung has become really generous with its trade-in values in recent years, offering up to $500 for recent devices. So you should first check if it’s possible for you to get more value from a simple trade-in at Samsung compared to the maximum upgrade credit. The upgrade program only gives credit for your existing Samsung device purchased on the program. On the other hand, even iPhones and Google Pixel smartphones are eligible for direct trade-in with values of up to $500 as well.

You may also want to check trade-in values at Samsung’s retail partners. Microsoft was recently offering up to $650 as trade-in credit for the Galaxy Note 9. If you had bought the phone on the upgrade program last year and wanted the Galaxy Note 10 now, you’d only get $450 in maximum credit. In this case, it would make more sense to pay off your balance on the program and trade-in the device with Microsoft for an additional $200.

Between high trade-in values and additional freebies that Samsung almost always offers with new flagships, the Samsung Upgrade Program won’t really be worth it. Even if you do consider it, it’s important that you do your due diligence before signing up. You wouldn’t want to leave money on the table.

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Galaxy S11 launch event is likely scheduled for the third week of February

Samsung is done with its flagship launches for the year so we can now turn our attention towards the Galaxy S11. It’s not due until the first quarter of next year. We do have some preliminary information about when Samsung might be launching the device.

The company conducts the launch event for new Galaxy S flagships in San Francisco. That will be the case for the Galaxy S11 as well. It’s likely that the Galaxy S11 launch event has been scheduled for the third week of February.

Galaxy S11 launch event date could be February 18, 2020

It’s obviously still too soon to put a pin on a precise date. We’re also not confident enough in the source of this information to put our weight behind the date provided. It’s possible that the Unpacked event for the Galaxy S11 could take place on February 18, 2020.

The timeframe does align with what Samsung has done in the past. So in any case, the third week of February would be when we’d expect Samsung to hold the Unpacked event for its upcoming flagship smartphone. There’s always a chance of things changing but so far there’s nothing to suggest that Samsung is moving away from February launches for the Galaxy S series.

Not much is known about the new flagship at this stage. We did reveal exclusively a couple of months ago that the handset will ship with One UI 2.1 and may even be available with up to 1TB of internal storage. There’s also a very good chance that it’s not going to have a headphone jack.

What are you looking forward to the most with the Galaxy S11? Do share your thoughts with us in the comments below.

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Future Samsung phones might scan your fingerprint as you enter your PIN

A patent application filed by Samsung, and published in South Korea this week, shows how the phone maker wants to use its in-display fingerprint sensor to verify it is you entering that PIN or password.

This year, Samsung has launched a plethora of phones with a fingerprint sensor built into the display. Still, as useful as that is, many users simply continue to use their preferred old school authentication methods, such as PIN, password or pattern. Future devices, however, might let you use both, as GalaxyClub points out.

Samsung patent: Combining fingerprint sensor and PIN

Earlier this week, a patent application was published in South Korea (Electronic Device Comprising Fingerprint Sensor And Method Of Operating Thereof, PDF) that offers a glimpse into Samsung’s user authentication plans. The patent describes a device that scans your fingerprint while you use any of the other unlock methods, verifying it really is you that enters the required information.

Several methods are described to achieve this. For example, the devices might force you to touch the fingerprint scanner by placing one of the required digits over the sensor. Also, multiple sensors could be used to scan your print while you enter your information. The third, most natural method, however, uses a much larger sensor that covers a large portion of the display. Such a sensor will be able to scan your print no matter the code, password or pattern you enter.

Interestingly, we recently saw rumors about Samsung seeking a larger fingerprint sensor for the upcoming Galaxy S11. Still, we do not want to jump to conclusions here, as it remains notoriously hard to predict if and when patented ideas will become reality. Furthermore, while the Galaxy S11 is likely to have a larger sensor, it is also clear that sensors covering a significant portion of the display will not be ready for mass use in 2020.

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Samsung discounts 512GB/1TB Galaxy S10/S10+ by $200-$300 in the US

Does the Galaxy Note 10 have too many limitations or is the Galaxy Note 10+ too big for you? Would you rather buy either the Galaxy S10 or the Galaxy S10+? If the answer is yes and you live in the US, then Samsung has an excellent deal on both devices at the moment, at least on the 512GB Galaxy S10 and S10+ and the 1TB Galaxy S10+. The 512GB S10 and S10+ are both available at a $200 discount, bringing their prices down to $950 and $1050 respectively, while the 1TB Galaxy S10+ is discounted by a whopping $300 and can be yours for just $1300.

The deal applies whether you select the unlocked model or select the carrier of your choice, and color options aren’t limited, either. Well, okay, color options are limited since Samsung has always just sold the 512GB and 1TB variants in Ceramic White and Ceramic Black, but you get the gist. At these discounted prices, the 512GB Galaxy S10 and S10+ are only $50 higher than the base variant with 128GB of storage, making it a pretty solid proposition. The Galaxy S10e, unfortunately, is not included in the deal, but then the S10e isn’t exactly too costly anyway with its $750 price tag.

You can buy the Galaxy S10 or S10+ at Samsung’s US website.

Galaxy S10

• Model: SM-G973U
• Dimensions: 70.4 x 149.9 x 7.8mm
• Display: 6.1"(157.5mm) Super AMOLED
• CPU: Exynos 9820 Octa
• Camera: 12 MP.CMOS F2.4 45° Telephoto & 12MP F1.5 77° & 16MP F2.2 123° Ultra-wide

More specifications

Galaxy S10 Plus

• Model: SM-G975U
• Dimensions: 74.1 x 157.6 x 7.8mm
• Display: 6.4"(162.5mm) Super AMOLED
• CPU: Qualcomm Snapdragon 855
• Camera: 12 MP.CMOS F2.4 45° Telephoto & 12MP F1.5/F2.4 77° & 16MP F2.2 123° Ultra-wide

More specifications

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Samsung Pay Cash announced: Meet Samsung’s virtual prepaid card

Samsung has announced Samsung Pay Cash, a virtual prepaid card wallet for the company’s mobile payment service. Using Samsung Pay Cash, owners of Galaxy smartphones will be able to keep money in the Samsung Pay app as they would keep cash in a wallet and use it at stores both online and offline just like they would use a debit card issued by an actual bank.

Samsung Pay Cash will work anywhere Samsung Pay and Mastercard cards are supported. The Korean giant thinks it’s a great way for users to manage their budget as they can simply load money onto Samsung Pay Cash and use that for grocery and other shopping instead of going wild and using their credit cards for every purchase. Virtual wallets are not new by any means, but Samsung’s implementation is special in that it can be used at NFC and traditional magnetic payment terminals at retail stores just like a regular credit or debit card.

Samsung Rewards points will be earned by anyone using Samsung Pay Cash for payments, and the company is even offering a free $5 credit to the first 20,000 users who register for what it calls the Samsung Pay Card. Samsung will decide the upper limit for how much cash can be stored and used, although it doesn’t go into details on how those limits will be decided. It also seems the service is currently limited to the US, just like the Money Transfer service Samsung announced earlier this week.

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India, Singapore and more get the big Galaxy S10 feature update

It’s been nearly two weeks since Samsung started rolling out the feature-packed September update for the Galaxy S10 family, and Galaxy S10e/S10/S10+ owners have been waiting anxiously for the update to arrive in their country. Samsung began the rollout with European markets before expanding to other regions around the world, and the update has now arrived in a number of other countries (including India and Singapore) and on carrier-locked variants in markets like the UK where the unlocked models had already been updated.

What new features are included in the update? There’s a lot, actually, which is why the update varies anywhere from half a gigabyte to 1.2GB in size depending on which Galaxy S10 model you own. You will find most new features in the camera: There’s now a Live focus video mode, Hyperlapse mode for selfies, Night mode for selfies and 2x zoom photos, AR Doodle, Super steady recording for Hyperlapse videos with the rear camera, and a new Live focus background effect called Glitch.

Outside the camera, you get support for Samsung DeX on Windows and Mac, a Link to Windows toggle in the notification shade for connecting to your PC via Microsoft’s Your Phone Companion app, and an improved video editor that lets you add captions to videos and easily stitch multiple videos together. The update also brings the Dynamic Lock screen feature, which shows you a different wallpaper every time you wake the phone up and lets you select from various wallpaper categories, such as landscapes, art, and pets.

As with other updates, this one can be downloaded over the air by tapping the Download and install option in the Software update menu of a Galaxy S10e/S10/S10+’s Settings app. You may have to repeat that step a couple of times before the update shows up, and if it doesn’t, you can always upgrade by downloading the latest firmware from our firmware archive or by firing up Samsung’s Smart Switch program on a Windows or Mac PC.

Only the Exynos-powered Galaxy S10 models are receiving the update at this time, and we will be letting you know once the Snapdragon models in the US start receiving the update.

Galaxy S10e

• Model: SM-G970F
• Dimensions: 69.9 x 142.2 x 7.9mm
• Display: 5.8” (146.5mm) Super AMOLED
• CPU: Exynos 9820 Octa
• Camera: 12 MP, CMOS F1.5/F2.4 (77°) & 16MP, CMOS F2.2 (123°)Ultra Wide

More specifications

Galaxy S10

• Model: SM-G973F
• Dimensions: 70.4 x 149.9 x 7.8mm
• Display: 6.1"(157.5mm) Super AMOLED
• CPU: Exynos 9820 Octa
• Camera: 12 MP.CMOS F2.4 45° Telephoto & 12MP F1.5 77° & 16MP F2.2 123° Ultra-wide

More specifications

Galaxy S10 Plus

• Model: SM-G975F
• Dimensions: 74.1 x 157.6 x 7.8mm
• Display: 6.4"(162.5mm) Super AMOLED
• CPU: Exynos 9820 Octa
• Camera: 12 MP.CMOS F2.4 45° Telephoto & 12MP F1.5/F2.4 77° & 16MP F2.2 123° Ultra-wide

More specifications

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