News reports out of South Korea suggest that Samsung has replaced more than 100,000 units of the Galaxy Note 7 in its home country. The company’s Galaxy Note 7 exchange program went live in the country on September 19 and the total number of exchanges is believed to have crossed 100,000 so far. Up to 30,000 people are said to have visited stores run by Samsung or its carrier and retail partners to swap their faulty Note 7s for a safe one.
Reports also mention that close to 18,000 people have canceled their mobile subscription for the Galaxy Note 7, this amounts to 4.5 percent of the entire existing Note 7 user base in South Korea. Samsung is aiming to exchange up to 400,000 units by September 25 before it resumes sales of the Galaxy Note 7 on September 28. However, since all customers have not had a chance to claim a refund if they don’t wish to exchange, the South Korean government has now formally called on Samsung to extend the refund deadline so that existing customers can be fully taken care of before it starts selling its flagship phablet once again.
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