الثلاثاء، 4 أكتوبر 2016

Galaxy Note 7 relaunch off to a good start as false reports continue to hound Samsung

Samsung resumed sales of the Galaxy Note 7 over the weekend in its home market of South Korea. There were concerns that perhaps the Galaxy Note 7 won’t do well once the company started selling it again but at least customers in its home market have shown that they still want to buy the company’s new flagship. Samsung says it has sold more than 45,000 new units of the Galaxy Note 7 during the relaunch weekend.

Nevertheless, the company is still having to deal with false reports about problems with replacement units. A woman in Seoul recently claimed that her Galaxy Note 7′s battery exploded after she charged it overnight. Her husband posted a video of the burning device as well as pictures of the box which has  a black square to denote that it’s a replacement unit.

SGS – a global inspection, verification, testing and certification company based in Switzerland – was quickly commissioned by Samsung to look into the matter. After running CT and X-ray on the device, the firm concluded that “external shock” was responsible for the battery exploding. Samsung has reiterated that there are no battery cell defects in the replacement units that it’s handing out. The company said yesterday that it’s going to start selling the Galaxy Note 7 once again in additional markets across the globe in the coming weeks.

note-7-replacement-box



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