Samsung made the Galaxy S9/S9+ owners wait for several months to register their device for Samsung Premium Care last year. The option was available while making the purchase, but post-purchase enrollment was opened in September only, following tons of complaints from customers in the US. Well, it appears Samsung hasn’t learned the lesson yet, or may be isn’t trying to. The company has put the Galaxy S10 owners in the same situation this year.
Post-purchase enrollment should be available later this year
If you’re planning to buy the new Galaxy S10, S10e, or the S10+, and want to opt for Samsung Premium Care, you better enroll for it while making the purchase itself. Post-purchase enrollment isn’t yet open for the Galaxy S10 family, leaving several users fuming, or should I say, worrying.
While you can enroll an S8, S8+, Note 8, S9, and S9+ for Samsung Premium Care post-purchase, the program’s FAQ terms do not mention the S10, neither do they mention the Note 9. Samsung should eventually open these devices to aftermarket enrollment, but there’s no timeline set yet.
Samsung Premium Care is an enhanced warranty program that provides accidental damage protection for your Galaxy flagship. The program costs $12 per month, and protects your device from accidents such as drops, spills, and/or cracked screens. You can enroll your device for Samsung Premium Care if you purchase it from Samsung online store, a carrier, or an authorized retailer. Samsung has partnered up with HelloTech and Dish in the US to provide this service.
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