Samsung was backed into a corner after reports started coming in about replacement Galaxy Note 7 units exploding. Carrier and retail partners halted sales of the device on their own initiative and Samsung responded this morning by confirming that it’s going to stop all sales and replacements of the Galaxy Note 7 worldwide. The company is even saying that those who have an original or a replacement Galaxy Note 7 should power down their devices and hold off on using them while it investigates the fires.
All of this started when a replacement Galaxy Note 7 caught fire on a plane last week. The Federal Aviation Administration previously issued a warning for the original Galaxy Note 7 when Samsung recalled it but the warning did not apply to replacement units. The FAA has now sent out a statement saying that passengers onboard aircraft should not use their Galaxy Note 7, they have been advised to power down their units and not use, charge, or stow them in checked baggage. The ban now applies to all Galaxy Note 7 units, recalled and replacement both.
In response to a statement from the Consumer Product Safety Commission, and following a recent decision by Samsung to suspend global sales of all Galaxy Note 7 devices, the Federal Aviation Administration urges passengers onboard aircraft to power down, and not use, charge, or stow in checked baggage, all Samsung Galaxy Note 7 devices, including recalled and replacement devices.
It was only a matter of this before this happened. Samsung has already been adjusting the production volume of the Galaxy Note 7 to conduct a detailed investigation. It’s going to be very hard for the company to ensure that the Galaxy Note 7 bounces back from here. Even carriers and retailers will be reluctant to sell the device after sales have been halted for the second time in two months.
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