The Consumer Product Safety Commission stands by Samsung’s recent decision to suspend sales and exchanges of the Galaxy Note 7, reveals The Wall Street Journal. On Monday, the South Korean company issued a statement formally requesting that all carriers and retail partners globally refrain from accepting new orders and distributing replacement models while it investigates reports of ‘safe’ units catching fire while charging.
Elliot Kaye, Chairman of the CPSC, has been cited as saying that the suspension of Galaxy Note 7 sales was “the right move” and that “no one should have to be concerned their phone will endanger them, their family or their property.” He then went on to add that the CPSC “urges consumers to continue to report any safety issues with these phones to us,” and that those in possession of an original Note 7 or a replacement should receive a refund for their device.
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