Soon after reports of the Galaxy Note 7 catching fire started coming in there was speculation as to whether the same issue existed in some of the company’s other devices. Some viewed the Galaxy S7 series with suspicion as well but Samsung has clarified in the past that the internal battery failure does not extend to the flagship it released earlier this year. The company has now sent out a statement reiterating its absolute confidence in the safety of the Galaxy S7 series.
Several cases of the Galaxy S7 and the Galaxy S7 edge catching fire have been reported but Samsung points out in its statement that these incidents were caused by “severe external damage.” In that case the device can’t really be held accountable when it’s subject to conditions beyond what it’s made to sustain. Samsung has issued the following statement:
“Samsung stands behind the quality and safety of the Galaxy S7 family. There have been no confirmed cases of internal battery failures with these devices among the more than 10 million devices being used by consumers in the United States; however, we have confirmed a number of instances caused by severe external damage. Until Samsung is able to obtain and examine any device, it is impossible to determine the true cause of any incident.”
The Galaxy S7 edge is one of the best smartphones that Samsung has made and I think it’s a bit unfair to view it through the Galaxy Note 7 prism. It’s a device that’s being used by tens of millions of people across the globe with no battery failure issues whatsoever.
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